ANY Problem you meet don't hesistate to contact us.
We're always here to help you.
You can message us directly if you need more details about AQUAR, thank you.
Yes, aquartonline.com is an SSL-certified website that provides an encrypted connection for sensitive data sent to and from the website such as your credit card number, name, address and other private information. You can shop with confidence knowing our site’s security is independently verified by SiteLock and Entrust whose seals of approval are displayed on our website.
After we receive your order please allow up to 1 to 2 days for processing. After processing is complete, your order will be shipped to the ship-to address you supplied during checkout. When your order ships we will notify you via e-mail and provide you with a tracking number. United States free standard shipping: 2-14 business days depending on the delivery address. (Hawaii and Alaska not included) Know more about the shipping policy please visit: https://www.aquartonline.com/pages/shipping-policy
30-Day Money-Back Guarantee and warranty for all of AQUART brand’s products. To start a return, you can contact us at support@aquart.cn. If your return is accepted, we'll send you instructions on how and where to send your package. You may return the item within 30 days of receipt of shipment to receive a FULL REFUND on incorrectly shipped or defective items only. Know more about the shipping policy please visit: https://www.aquartonline.com/pages/warranty-return
You may purchase from us directly at www.aquartonline.com. We are also on Amazon. You can search the keywords like VECYS car refrigerator, IKT ice maker.
We currently support shipping to USA only. More Countries Coming Soon!
Of course we do. You can see each product warranty policy on their product page, thank you.
Odors in your freezer can be caused by how food is stored. Some foods have a strong odor, so be sure to cover them tightly. Sometimes odors can also be caused by certain containers and wrapping materials (such as paper, foil, or plastic). If you think this might be the case, try using different containers or a different brand of wrapping material. After you’ve checked how your food is stored, try cleaning the interior of your freezer with a sponge, warm water, and baking soda.
Yes, we can do OEM/ODM for customers all over the world. Please visit: https://www.aquartonline.com/pages/bulk-order to submit your needs, thank you.